Making Markets work well for consumers

The ultimate beneficiary of defence of competition policies must be the consumer. The production efficiency achieved in a truly competitive environment is passed on to consumers in the form of lower prices or increase in the amount of products offered, their variety and quality, with the attendant boost to the overall well-being of society as a whole. Indeed, competition leads to certain services previously considered a luxury being priced lower, thereby making them affordable for persons with lower income levels.

Having stated the important role competition policy plays for consumers, it should nonetheless be noted that the CNC's powers do not include directly defending the rights of consumers. The Commission can only intervene when a threat is detected to competition that affects the public interest.

There are other public sector bodies charged with promoting and strengthening consumer rights both at the national level and in the Autonomous Communities